An e-mail from Corms to ComEd.

I just called to get electrical service set up for an apartment I'm moving into. I was told it could take up to 12 days for the power to be turned on and that it is currently taking almost the whole 12 days. This is inexcusable and unacceptable service. Commonwealth Edison has a monopoly on a basic necessity and this poor quality of service will be reported to all the relevant agencies.