Where in the world is this facility?

Receptionists with no medical training were left to to assess patients arriving at the hospital's accident and emergency department, the report found.

Julie Bailey, whose 86-year-old mother Bella died in the hospital in November 2007, said she and other family members slept in a chair at her bedside for eight weeks because they were so concerned about poor care.

"What we saw in those eight weeks will haunt us for the rest of our lives," said the 47-year-old. "We saw patients drinking out of flower vases they were so thirsty.

"There were patients wandering around the hospital and patients fighting. It was continuous through the night. Patients were screaming out in pain because you just could not get pain relief."